Refund policy

30-Day Return Policy

We want you to be happy with your Pro Summit Supply purchase. We offer a 30-day return policy on eligible items, meaning you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition in which you received it: unused, unworn, with any original tags attached, and in its original packaging when applicable. Proof of purchase is also required.

To request a return, contact us at wyopeaksllc@gmail.com before sending anything back. If your return is approved, we will provide return instructions and the appropriate return address. Items returned without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or you receive the wrong item, contact us as soon as possible at wyopeaksllc@gmail.com. Please include your order number and, when possible, photos showing the issue. We will review the problem and work to make it right.

Made-to-Order and Print-on-Demand Products

Certain Pro Summit Supply products, including some apparel and accessories, are produced specifically after an order is placed. Because these products are made to order, we generally cannot accept returns or exchanges for buyer's remorse, incorrect size selection, color preference, or other change-of-mind reasons.

If a made-to-order product arrives damaged, defective, misprinted, or materially different from what was ordered, contact us and we will work with you to resolve the issue.

Non-Returnable Items

Certain items may not be eligible for return, including personalized or custom-made products, gift cards, final-sale items, and products that have been used, worn, altered, or damaged after delivery. Please contact us before purchasing if you have questions about whether a particular product is returnable.

Exchanges

For eligible stocked products, the fastest way to exchange an item is to contact us for return authorization and, once the return is approved, place a separate order for the replacement item.

Made-to-order and print-on-demand products generally cannot be exchanged for a different size, color, or design unless there was an error or defect with the original order.

Refunds

Once we receive and inspect an approved return, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method, typically within 10 business days of approval.

Your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your refund, please contact us at wyopeaksllc@gmail.com.

Questions

For any questions regarding returns, refunds, damaged products, or your order, contact us at wyopeaksllc@gmail.com.